Your Path to Better Hearing Starts Here - No Risk Involved
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We believe in the power of hearing well, which is why we're offering you a no-risk opportunity to try our hearing aids.
Frequently Asked Questions
Adjustment Periods
It’s normal for your device to feel different during the first few weeks as you adjust.
Week 1
Adjustment Phase
Day 1-2: Wear your devices for short periods in quiet environments.
Day 3-4: Increase wear time, experimenting with different settings.
Day 5-7: Focus on getting comfortable with your devices.description
Week 2
Fine-Tuning
Days 8-10: Wear your hearing aids regularly and
explore different listening environments.
Days 11-14: Schedule a check-up for adjustments with your hearing care professional.
Week 3
Embracing Change
Days 15-21: Wear your hearing aids consistently in daily activities.
Days 22-25: Reflect on progress, maintain your devices, and reach out for support if needed.
Everything at your fingertip
Frequently Asked Questions
Possible Causes:
- Microphone not fully inserted into the ear canal.
- Incorrect ear tip size.
- Blockage in the microphone or ear plug.
Solutions:
- Ensure the microphone is correctly inserted.
- Choose the correct ear tip size.
- Use a cotton swab or brush to clean any blockage or change the ear tip.
Possible Causes:
- Low battery.
- Blockage in the microphone or ear tip.
- Changes in hearing loss level.
- Clogged with wax and debris.
Solutions:
- Ensure rechargeable hearing aids are fully charged, and check batteries for corrosion or damage in battery-powered aids.
- Clean blockages or change the ear tip.
- Contact support at support@mimitakara.com or visit a doctor for a follow-up hearing test.
Please try out all ear bud sizes provided before powering on. When attaching an ear bud, press firmly until you feel a "pop", indicating a secure connection. If the ear buds are not pressed
against the receiver, it can cause feedback and block sound.
- Keep your hearing aid dry and clean
- Use a cleaning brush or soft cloth to clean the switch, microphone, and battery cover.
- Avoid water, solvents, cleaning fluids, or oils.
- Regularly charge rechargeable hearing aids if unused for long periods. For battery-powered aids, remove the battery if not used for extended periods.
Order Help
Returns & Refunds
1
Contact Us for Return Authorization
Reach out to us at support@mimitakara.com to initiate a return or exchange.
2
Receive Your RMA Number
Some deWe will identify the issue and provide you with a Return Merchandise Authorization (RMA) number if you're eligible for an exchange or refund.scription
3
Processing Your Request
For Exchanges: Your exchange will be processed within 3-5 business days.
For Refunds: Your refund will be processed within 3-7 business days.
In the U.S.: There are no shipping fees for returns.
Outside the U.S.: The refund will deduct the return shipping fee.
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Why Mimitakara?
We have highlighted important aspects to help you make an informed decision.
Questions? We are all ears.
Feel free to connect with us via email or phone for personalized assistance.